Terms and conditions

By placing an order with West 14th or using our website, you are agreeing to accept the terms & conditions set out on the website. These terms and conditions shall be governed by the laws of New South Wales, Australia and you submit to the exclusive jurisdiction of the courts of that state.
West14th is the trading name for ABN 35536870056.
TERMS AND CONDITIONS
RETURN POLICY
All items purchased at a reduce price, or on SALE, are a FINAL SALE. If you wish to exchange for an alternate size or style, you now can. Your replacement item is to be of equal or greater value to the original purchase. If the replacement item is unavailable, you can exchange your SALE item to receive an e-credit, which is valid on W14th.com.
Please Note: All items purchased at a reduced price, or ON SALE, are a FINAL SALE. SALE items can not be returned only exchanged for another style of equal or greater value or for a credit note.
SURVEY's Terms & Conditions:
- You must complete the full survey by 30th September 2023 to access $100AUD gift code
- $100 Discount Code will display at the end of survey. It’s valid until 31st December 2023
- You cannot use this code with another offer or on a pervious purchase
Made To Order – The Limited Edition Capsule Collection
The Limited Edition Styles are a pre order style. Customers pay for the item at checkout. Within 6 weeks of the purchase, you will receive your limited release piece, if leather stocks are available. To ensure your order is made, purchase BEFORE April 16th 2014. After April 16th 2014 items will be made if leather stock is available. All items that are made and shipped to customer are FINAL SALE. We DO NOT accept returns or exchanges. If your item has a manufacture fault, which is determined after West 14th’s team reviews the item, you will be eligible for a full refund.