Terms and conditions

By placing an order with West 14th or using our website, you are agreeing to accept the terms & conditions set out on the website. These terms and conditions shall be governed by the laws of New South Wales, Australia and you submit to the exclusive jurisdiction of the courts of that state.

West14th is the trading name for ABN 35536870056. 



TERMS AND CONDITIONS

RETURN POLICY

All items purchased at a reduce price, or on SALE, are a FINAL SALE. If you wish to exchange for an alternate size or style, you now can. Your replacement item is to be of equal or greater value to the original purchase. If the replacement item is unavailable, you can exchange your SALE item to receive an e-credit, which is valid on W14th.com.

Please Note: All items purchased at a reduced price, or ON SALE, are a FINAL SALE. SALE items can not be returned only exchanged for another style of equal or greater value or for a credit note. 

 

MOVING SALE 20% OFF Terms & Condition Apply: 
 
  • Code: MOVING
  • Only valid on orders to the value of $200AUD or more.
  • Includes purchases of Full price, Sale and Sample Sale Styles.
  • Excludes Pre-Loved by WEST14TH and Rental services. 
  • Offer runs between 20th February 2024 and ends midnight 7th March 2024.
  • Can not be used on a previous purchase.

 FIRST TIME BUYER DISCOUNT Terms & Conditions:

  • $100AUD Off your first purchase with eligible code.
  • Minimum spend of $200 AUD for discount code to be applied. 
  • You cannot use this code with another offer or on a previous purchase
  • If you are checking out with a currency other than AUD, the discount will be converted to your checkout currency. (ie $100AUD = ~$67USD)

SURVEY's Terms & Conditions:

  • You must complete the full survey by 30th October 2023 to access $100AUD gift code
  • $100AUD Discount Code will display at the end of survey. It’s valid until 31st December 2023
  • You cannot use this code with another offer or on a pervious purchase

EXTRA 20% OFF SALE STYLES OFFER Terms & Conditions:

  • use code SALEONSALE
  • This special offer is valid from 21st Nov to 30th November 2023
  • can not be redeemable on any previous purchase
  • 20% Off is only for styles marked down, on sale or are identified as a sample. 

Made To Order – The Limited Edition Capsule Collection

The Limited Edition Styles are a pre order style. Customers pay for the item at checkout. Within 6 weeks of the purchase, you will receive your limited release piece, if leather stocks are available. To ensure your order is made, purchase BEFORE April 16th 2014. After April 16th 2014 items will be made if leather stock is available. All items that are made and shipped to customer are FINAL SALE. We DO NOT accept returns or exchanges. If your item has a manufacture fault, which is determined after West 14th’s team reviews the item, you will be eligible for a full refund.