Call us on +61 02 8937 0661 to speak to the Customer Service Team for all your online enquires or email service@w14th.com.
We understand the importance of trying clothes on and we know once you feel our buttery soft leathers against your skin, you will fall in love. That’s why when buying directing from W14TH.COM we offer free shipping & easy returns so you can try on as many pieces as you like.Whatever doesn't work we provide full refunds on full price purchases only and exchanges or credits on Sale Items (excluding sample sale items). Learn more here or give us a call to find your perfect fit.
West 14th head office is based in Bondi Beach, NSW Australia. Online orders are dispatched from our warehouse partners based in Sydney, NSW Australia.
The office and customer service will be offline between 28th March to 2nd April 2024 during our office move.
Our warehouse partner will remain operational and dispatching orders before and after the long weekend. All orders placed by 12noon on 28th March will be dispatched on the 28th March. Orders arriving after this time will be dispatched on Tuesday 2nd April 2024.
