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    West 14th Customer Service

    West 14th’s service team is available to assist you with all of your queries.

    We can be reached by email, phone, live chat or messenger.  
    Contact us on or call +61 02 8937 0661 to speak to the Customer Service team.

    * All enquires via email or phone call will be replied within 24 hours of submission.

    Holiday Season Closing Dates: 

    We made it to the end of the year and want to ensure you and your loved ones receive all your luxe items in time. For a per 25th December delivery date we recommend finalising your order prior to 10th December 2018

    Orders placed after 12 noon (AEST) on 24th December 2018 will be dispatched on Thursday 27th December 2018 and Friday 28th December 2018 upon reopening after the holiday break. 

    Orders placed after 12 noon (AEST) on 28th December 2018 will be dispatched on Wednesday 2nd January 2019 after the new year's parties.

    Office will be closed from 12noon 21st December and reopen on 2nd January 2019, although we will answer customer service questions. Just email us and will do our best to reply within a responsible amount of time. 

    Hope you have a very lovely and relaxing summer holidays! 

    x Violeta & West 14th 

    P.S. We'll be enjoying the Aussie summer beach side with a great novel.